Travel plans can be unpredictable, and sometimes, changes are necessary. Whether it's a sudden schedule conflict, an extended vacation, or an unexpected event, you may find yourself needing to alter your flight booking. If you've booked your travel with Volaris, a popular low-cost airline in Mexico, you’re in luck because Volaris offers a flexible system for changing flights. In this comprehensive guide, we will walk you through the process of changing your Volaris flight step by step, ensuring you have all the information needed to make adjustments smoothly.
Why You Might Need to Change Your Volaris Flight
There are many reasons why you might need to change your Volaris flight:
- Schedule Conflicts: A work meeting or personal commitment might overlap with your flight schedule.
- Extended Vacation Plans: You might decide to extend your stay at your destination, giving you more time to explore.
- Flight Cancellations or Delays: If Volaris cancels or delays your flight, you may need to reschedule.
- Personal Emergencies: Family matters, health issues, or other emergencies may require you to change your plans.
Whatever the reason, Volaris offers options to modify your booking, making the process straightforward and user-friendly.
Understanding Volaris' Flight Change Policy
Before you start the process, it's crucial to understand the airline's policy on flight changes. Here's what you need to know:
- Time Limit for Changes: You can make changes up to 4 hours before your scheduled departure time. However, the earlier you request a change, the better, as availability and fees can vary.
- Change Fees: Volaris charges a fee for flight changes, and the amount depends on several factors, including the fare type, time of the request, and whether the change is made online or at the airport. Fees can be higher if changes are made closer to the departure date.
- Fare Difference: In addition to the change fee, you may need to pay a fare difference if the new flight costs more than your original booking. If the new flight is cheaper, Volaris does not typically refund the difference.
- Flexibility Add-Ons: If you opted for a flexible fare option or purchased additional protection like Volaris Flex, you may be able to change your flight with reduced or waived fees.
Step-by-Step Guide to Changing Your Volaris Flight
Step 1: Access the Volaris Website or Mobile App
The easiest and most convenient way to change your flight is through the Volaris website or mobile app. Here’s how to get started:
- Open your browser and visit the official Volaris website at www.volaris.com.
- Alternatively, you can open the Volaris app on your smartphone, which offers the same functionality.
Step 2: Log In to Your Account
To access your booking details, log in to your Volaris account. If you booked as a guest, you can still retrieve your booking using your reservation code and the passenger's last name.
- Click on the "My Trips" or "Manage Booking" section.
- Enter your reservation code (also known as the PNR) and the passenger's last name.
- Click "Search" to retrieve your booking.
Step 3: Select the Flight You Want to Change
Once you have access to your booking, you will see a summary of your itinerary. Look for the option that says "Change Flight" or "Modify Booking."
- Select the specific flight segment you want to change (e.g., outbound or return flight).
- Click on "Change Flight" to proceed.
Step 4: Choose a New Flight
After selecting the change option, you will be presented with a list of available flights on your chosen date. Here’s what you need to do:
- Choose a new date and time that fits your revised schedule.
- Pay attention to the fare differences. If the new flight is more expensive, you will be required to pay the difference.
- Review the available options and select the flight that best suits your needs.
Step 5: Confirm Changes and Pay Any Additional Fees
Once you have selected your new flight, you will be redirected to a payment page. Here, you can review the change fees and any fare differences that may apply.
- Confirm your changes and proceed to payment.
- Enter your payment details and complete the transaction.
After your payment is processed, you will receive a confirmation email with your updated flight details.
Additional Tips for Changing Volaris Flights
- Check for Promo Codes: Sometimes, Volaris offers discount codes that can be applied to new bookings, which can help reduce the cost of changing flights.
- Use Volaris Flex: If you anticipate needing to make changes, consider purchasing the Volaris Flex add-on when booking your ticket. This feature allows you to make one-time changes without paying a change fee, though fare differences may still apply.
- Avoid Last-Minute Changes: Try to make changes as early as possible. Last-minute modifications can be more expensive and may have limited availability.
Alternatives to Changing Your Flight
If changing your flight does not seem like a suitable option, there are other alternatives you might consider:
- Refund or Credit: Depending on your fare type and Volaris' policies, you might be eligible for a refund or a travel credit if you cancel your flight.
- Transfer the Ticket: Volaris does not usually allow name changes on tickets, but you can check with customer service for specific cases if transferring the ticket might be an option.
- Book a New Flight: In some cases, booking a new flight might be more cost-effective than changing an existing one, especially if you find a promotional fare.
Contacting Volaris Customer Support
If you encounter issues while changing your flight online, you can contact Volaris customer support for assistance. Here’s how:
- Phone Support: Reach out to their customer service hotline for immediate help.
- Social Media: Volaris is active on social media platforms like Twitter and Facebook, where you can send a direct message for quick responses.
- Airport Counters: If you're already at the airport, visit a Volaris counter for in-person assistance.
Conclusion
Changing a flight with Volaris is a straightforward process if you follow the steps outlined above. While fees and fare differences may apply, the flexibility offered by the airline makes it easier to adapt to unexpected changes in your travel plans. By using the Volaris website or app, you can quickly modify your booking and ensure your trip goes as smoothly as possible.
Next time your travel plans take an unexpected turn, remember this guide to navigate the process of changing your Volaris flight with ease.